The calm before the storm

We have conducted a consumer survey across fifteen European countries to analyze the relevant changes in consumers’ payment behavior and derive impacts on the future of banking. With regard to a bank’s service offering, there are three key experience factors that are driving the banking experience and that banks are currently challenged with: free or low-priced cash withdrawals, a user-friendly mobile banking app, as well as a free current account.

Register now to learn which use cases banks should establish and which areas to focus on in order to accelerate Open Banking.

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What subtle changes in consumer mindset tell us about the future of banking

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